Discover Gentle Renewal for Your Skin
This lightweight, probiotic-powered ampoule combines high Bifida ferment lysate with gentle bakuchiol to soothe, hydrate, and softly renew skin—delivering calm comfort, improved texture, and subtle anti-aging support without irritation or stickiness.
Why You'll Love It
- Soothes and strengthens your skin barrier with high-dose Bifida ferment for calm, resilient feel
- Gently smooths texture and fine lines with bakuchiol—a mild retinol alternative that works without redness or sensitivity
- Hydrates deeply and boosts radiance for plump, refreshed skin that glows naturally
Skin Types
- Normal to dry
- Sensitive or reactive
- Combination
- Early aging or mature
Skin Concerns
- Fine lines and early wrinkles
- Uneven texture or dullness
- Sensitivity to retinol or strong anti-aging ingredients
- Mild irritation or barrier weakness
- Loss of radiance or resilience
Texture/finish
Lightweight and fast-absorbing—melts into skin with no residue or stickiness for a fresh, comfortable glow.
Key Ingredients
Probiotic Soothing Base
High Bifida Ferment Lysate with panthenol calm sensitivity, support barrier strength, and promote comfortable, healthy-looking skin.
Gentle Renewal Actives
Bakuchiol and adenosine for mild smoothing of fine lines and texture improvement—effective yet gentle for everyday use.
Hydration & Brightening Support
Niacinamide, glycerin, and hyaluronic acid to brighten tone, even texture, and lock in lasting moisture.
How to Use
Apply along skin texture and pat to absorb.
Routine Order
Cleanser → Toner → PDRN Bakuchiol Ampoule 100 → PDRN Bakuchiol Cream 100
Bifida Ferment Lysate, Water, Panthenol, 1,2-Hexanediol, Butylene Glycol, Glycerin, Niacinamide, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Dipentaerythrityl Hexa C5-9 Acid Esters, Bakuchiol, Sodium DNA, Sodium Surfactin, Hydrolyzed Collagen, Adenosine, Sodium Hyaluronate, Rehmannia Chinensis Root Extract
35 ml
Try it for 10 Days. Love it or Get Store Credit.
We want you to feel confident trying our skincare. If you buy a product for the first time and it’s not the right fit for your skin, you may request a return within 14 days of delivery.
Eligibility
1. Product must be lightly used (no less than 80% remaining).
2. Must be returned within 30 days of delivery.
3. Applies only to first-time purchases of a product.
4. Each product is eligible for one guarantee claim per customer.
Send us an email at below address to request a refund. Once product is received and approved, we will issue 100% of the product value as store credit. Store credit is valid for 6 months from the date of issue.
Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer.
We reserve the right to deny returns in cases of misuse, tampering, or abuse.
If you have questions, please contact us at support@hegglobal.ca.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Include:
-your order number
-photos of the product and packaging
If confirmed, we’ll provide a replacement.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods or promotions, processing may take longer.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout. Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery times may vary due to carrier delays, weather, customs, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (when available). Tracking may take 24–48 hours to update after the label is created.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We aren’t responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, you may be responsible for reshipping costs.
Lost, Stolen, or Delayed Packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. If your package is delayed, missing, or shows delivery issues, contact us and we’ll help you file a carrier claim when applicable.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery with your order number and clear photos of the item(s) and packaging so we can assist with a replacement or resolution.
International Shipping (If Applicable)
International orders may be subject to duties, taxes, and customs fees, which are the customer’s responsibility. Delivery times vary by destination and customs processing.
Returns to Sender
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal, we can reship it (reshipping fees may apply) or issue a refund minus shipping once received and inspected.
Contact
Questions about shipping? Email us at support@hegglobal.ca with your order number.
