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Science-backed / Clinically Tested
Return your skin's healthy and youthful glow with this highly concentrated ampoule designed to improve elasticity, reduce loose, dull skin, and promote skin regeneration.
EX-C RE N CALM AMPOULE is a designed to support skin resilience and skin affinity with vitality ingredients and amino acids extracted from salmon. It helps promote skin recovery after skin regeneration treatment and supports a firmer, more youthful-looking appearance.
Why you’ll love it
•Amino acids extracted from salmon to support skin resilience and skin affinity
•Promotes skin recovery after skin regeneration treatment
•Helps firm up sagging-looking skin for a more youthful look
•Quickly soothes skin
•Supports skin texture and elasticity care
Skin types/concerns
Skin types: Trouble/sensitive skin
•Irritated skin/sensitive skin after treatment
•Decreased skin elasticity
•Loose and dull-looking skin
•Wrinkles
Texture/finish
•Highly concentrated ampoule texture absorbs quickly leaving zero residue and stickiness.
Key Ingredients
•Sodium DNA: effective for caring elasticity and wrinkles of loose and dull skin
•Ectoin: anti-pollution; block blue light; skin barrier recovery; skin inflammation relief
•Sodium Hyaluronate (Hyaluronic Acid): moisturizing effect; elasticity
•Methylmethionine (Vitamin U): skin cell regeneration; wrinkle improvement
•Adenosine: skin elasticity care
•sh-Oligopeptide-1 (E.G.F): improve skin texture and elasticity
How to Use
Apply a few drops directly to the face and sweep onto the face along skin texture to promote absorption.
Routine Order
Cleanser → Toner → EX-C RE N CALM Ampoule → Cream
Water, Glycerin, Propanediol, 1,2-Hexanediol, Sodium DNA, Sodium Hyaluronate, Ethylhexylglycerin, Adenosine, Hydroxyethylcellulose, Ectoin, Pentylene Glycol, Madecassoside, Methyl Methionine Sulfonium Chloride, SH-Oligopeptide-1, Lecithin, Butylene Glycol, Polysorbate 20, Disodium Phosphate, Polysorbate 60, Sodium Phosphate
30 ml
Returns & Refunds Policy
All sales are FINAL. For health and hygiene reasons, we do not accept returns and do not offer refunds.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Include:
-your order number
-photos of the product and packaging
If confirmed, we’ll provide a replacement.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods or promotions, processing may take longer.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout. Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery times may vary due to carrier delays, weather, customs, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (when available). Tracking may take 24–48 hours to update after the label is created.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We aren’t responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, you may be responsible for reshipping costs.
Lost, Stolen, or Delayed Packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. If your package is delayed, missing, or shows delivery issues, contact us and we’ll help you file a carrier claim when applicable.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery with your order number and clear photos of the item(s) and packaging so we can assist with a replacement or resolution.
International Shipping (If Applicable)
International orders may be subject to duties, taxes, and customs fees, which are the customer’s responsibility. Delivery times vary by destination and customs processing.
Returns to Sender
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal, we can reship it (reshipping fees may apply) or issue a refund minus shipping once received and inspected.
Contact
Questions about shipping? Email us at support@hegglobal.ca with your order number.
