Taxes calculated at checkout based on location (no extra fees).
Science-backed / Clinically Tested
DR. SOLUTION CICAMING B5 MADECA CREAM is a cica moisturizing and soothing cream containing cypress tree sap, panthenol, and four types of cica. It deeply moisturizes sensitive, fatigued skin to help it look hydrated and healthier.
Why you’ll love it
•Soothing & hydrating formula to soothe sensitive skin and replenish + retain moisture
•Active Calming Complex with authentic cica selected for powerful soothing properties
•Decuple high-, mid-, and low-molecular weight hyaluronic acid to help replenish moisture from inside out
•Ceramides that form a skin barrier to help keep skin healthy
•Hydrating, hypoallergenic formula absorbs effortlessly and leaves skin pleasantly soothed and moisturized
Skin types/concerns
Skin types: Sensitive, fatigued skin
•Irritated skin soothing needs
•Dryness and moisture retention
•Skin barrier care
Texture/finish
•Hydrating cream formula
•Absorbs effortlessly into skin
•Leaves skin feeling pleasantly soothed and moisturized
Key Ingredients
•Active Calming Complex (TECA: Asiaticoside, Asiatic Acid, Madecassic Acid + Madecassoside + Allantoin): anti-inflammatory / regenerative / cica core active ingredients
•Chamaecyparis Obtusa Water: soothing / improving immunity / antibacterial, anti-inflammatory
•10 kinds of Hyaluronic Acid: forms a moisturizing film that densely fills the skin from the outside to the inside
•Ceramide: elasticity, volume / improvement of skin texture and gloss / moisturizing
How to Use
At the final stage of the skin care, spread along with the skin texture and tap it gently to be absorbed.
Routine Order
Cleanser → Toner →Serum → CICAMING B5 MADECA CREAM
Chamaecyparis Obtusa Water, Glycerin, Butylene Glycol, Panthenol (50,000ppm), Vinyl Dimethicone, Water, Methyl Methacrylate Crosspolymer, Allantoin, Centella Asiatica Extract, Madecassoside, Madecassic Acid, Asiaticoside, Asiatic Acid, Sodium Hyaluronate, Ceramide NP, Pentylene Glycol, Polyglyceryl-10 Myristate, Glycine Soja (Soybean) Sterols, Sodium Hyaluronate Crosspolymer, Potassium Hyaluronate, Hydroxypropyltrimonium Hyaluronate, Hydrolyzed Hyaluronic Acid, Hyaluronic Acid, Sodium Acetylated Hyaluronate, Dipropylene Glycol, Cetyl Ethylhexanoate, Dicaprylyl, Carbonate, Ethylhexyl Isononanoate, Triethylhexanoin, Caprylyl Glycol, Dipotassium Glycyrrhizate, Ethylhexylglycerin, Glyceryl Acrylate/Acrylic, Acid Copolymer, Hydrogenated Lecithin, Caprylic/Capric Triglyceride, Caprylyl/Capryl Glucoside, Ammonium Acryloyldimethyltaurate/VP, Copolymer, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Polyisobutene, Xanthan Gum, Hydroxyacetophenone, Tromethamine, Citric Acid, 1,2-Hexanediol, Disodium EDTA, Sorbitan Oleate, Poloxamer 407
70 ml
Returns & Refunds Policy
All sales are FINAL. For health and hygiene reasons, we do not accept returns and do not offer refunds.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Include:
-your order number
-photos of the product and packaging
If confirmed, we’ll provide a replacement.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods or promotions, processing may take longer.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout. Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery times may vary due to carrier delays, weather, customs, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (when available). Tracking may take 24–48 hours to update after the label is created.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We aren’t responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, you may be responsible for reshipping costs.
Lost, Stolen, or Delayed Packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. If your package is delayed, missing, or shows delivery issues, contact us and we’ll help you file a carrier claim when applicable.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery with your order number and clear photos of the item(s) and packaging so we can assist with a replacement or resolution.
International Shipping (If Applicable)
International orders may be subject to duties, taxes, and customs fees, which are the customer’s responsibility. Delivery times vary by destination and customs processing.
Returns to Sender
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal, we can reship it (reshipping fees may apply) or issue a refund minus shipping once received and inspected.
Contact
Questions about shipping? Email us at support@hegglobal.ca with your order number.
