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Science-backed / Clinically Tested
This cleanser for sensitive skin leaves your skin feeling clean, soft, and hydrated without that tight after-feel.
Dr. Solution Cicaming Cleansing Gel Foam is a low-pH gel-to-foam cleanser, with a rich, delicate lather, designed to cleanse thoroughly while helping sensitive skin feel soft and comfortable. It leaves skin feeling hydrated with no tight after-feel.
Why you’ll love it
•Rich, delicate foam removes sebum and impurities from pores and low-pH cleansing supports skin barrier
•Skin feels moisturized with 4 types of cica
•Anti-inflammatory, anti-oxidant
•Soothes sensitive skin with “cica core” ingredients
Skin types/concerns
Skin types: Sensitive skin
•Barrier comfort support
•Irritation-prone routines
•Tight after-feel concerns
Texture/finish
•Blue moisturizing gel texture
•Foams into a soft, rich cleanse
•Comfortable, hydrated after-feel
Key Ingredients
•Active Calming Complex (TECA: Asiaticoside, Asiatic Acid, Madecassic Acid + Madecassoside + Panthenol + Allantoin): cica core actives
•Centella Leaf Water + Centella Extract: quick soothing + barrier support
•Sophora Root Extract + Chlorella Extract + Dipotassium Glycyrrhizate: soothing + hydration support
•Malachite Extract: antioxidant + moisturizing support
How to Use
Squeeze a small amount onto wet hands, lather, massage gently over face, and rinse with lukewarm water. If wearing heavy makeup, use a lip & eye remover first.
Routine Order
Cicaming Cleansing Gel Foam → Cicaming Cleansing B5 Pad → Serum → Cicaming Centeca B5 Lotion
Water, Lauryl Hydroxysultaine, Sodium Cocoyl Isethionate, Disodium Laureth Sulfosuccinate, Sodium Methyl Oleoyl Taurate, Lauramidopropyl Hydroxysultain, Glycerin, Potassium Cocoyl Glycinate, Sodium Chloride, 1,2-Hexanediol, Hydroxyacetophenone, Betaine, Citric Acid, Disodium EDTA, Centella Asiatica Extract, Caprylic/Capric Triglyceride, Dipropylene Glycol, Trisodium Ethylenediamine Disuccinate, Butylene Glycol, Cetyl Ethylhexanoate, Hydrogenated Lecithin, Malachite Extract, Allantoin, Dipotassium Glycyrrhizate, Arginine, Polyglyceryl-10 Myristate, Pentylene Glycol, Glycine Soja (Soybean) Sterols, Chlorella Vulgaris Extract, Poloxamer 407, Asiaticoside, Madecassic Acid, Madecassoside, Sophora Angustifolia Root Extract, Asiatic Acid
150 g
Returns & Refunds Policy
All sales are FINAL. For health and hygiene reasons, we do not accept returns and do not offer refunds.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Include:
-your order number
-photos of the product and packaging
If confirmed, we’ll provide a replacement.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods or promotions, processing may take longer.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout. Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery times may vary due to carrier delays, weather, customs, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (when available). Tracking may take 24–48 hours to update after the label is created.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We aren’t responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, you may be responsible for reshipping costs.
Lost, Stolen, or Delayed Packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. If your package is delayed, missing, or shows delivery issues, contact us and we’ll help you file a carrier claim when applicable.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery with your order number and clear photos of the item(s) and packaging so we can assist with a replacement or resolution.
International Shipping (If Applicable)
International orders may be subject to duties, taxes, and customs fees, which are the customer’s responsibility. Delivery times vary by destination and customs processing.
Returns to Sender
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal, we can reship it (reshipping fees may apply) or issue a refund minus shipping once received and inspected.
Contact
Questions about shipping? Email us at support@hegglobal.ca with your order number.
