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Science-backed / Clinically Tested
This is your toner pad that does it all!
It is hydrating, soothing and designed to calm sensitive skin. It even helps care for acne scars.
Dr. Solution Cicaming Centeca B5 Pad is a vegan-certified soothing toner pad soaked in a creamy, moisture-retaining essence. The creamy essence and large, hypoallergenic pads are designed to keep moisture from evaporating too quickly.
Why you’ll love it
•Creamy essence (not watery) for deeper moisture feel
•Soothes irritated, sensitive skin
•Large, hypoallergenic pads lock in moisture
•Minimal irritation due to vegan-certified pad material
Skin types/concerns
Skin types: Sensitive skin
•Irritated-feeling skin
•Acne scars
•Dryness/dehydration
Texture/finish
•Creamy, moisture-retaining essence (not watery)
•Comforting, hydrated feel
Key Ingredients
•Active Calming Complex (TECA + Madecassoside + Panthenol + Allantoin): calming support
•Chamaecyparis Obtusa Water (Hinoki/Cypress Water): soothing support (brand-stated)
•Centella Leaf Water + Centella Extract: barrier-support soothing
•PHA (Gluconolactone): gentle exfoliation support
•Phytosterols: moisture/barrier support
How to Use
Option 1: Apply pads to needed areas for 3–5 minutes, then pat remaining essence to absorb.
Option 2: Gently wipe along skin texture, then pat to absorb.
Routine Order
Cicaming Cleansing Gel Foam → Cicaming Cleansing B5 Pad → Serum → Cicaming Centeca B5 Lotion
Cicaming Centeca B5 Pad Water, Glycerin, Chamaecyparis Obtusa Water, Dipropylene Glycol, Niacinamide, Methylpropanediol, Panthenol, Propanediol, Squalane, Allantoin, Caprylyl Glycol, Polyglyceryl-10 Stearate, 1,2-Hexanediol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Citric Acid, Ethylhexylglycerin, Centella Asiatica Extract, Adenosine, Disodium EDTA, Dipotassium Glycyrrhizate, Xanthan Gum, Caprylic/Capric Triglyceride, Madecassoside, Cetyl Ethylhexanoate, Hydrogenated Lecithin, Polyglyceryl-10 Myristate, Glycine Soja (Soybean) Sterols, Poloxamer 407, Asiaticoside, Madecassic Acid, Asiatic Acid, Gluconolactone, Hydrolyzed Pea Protein, Phytosterols, Lecithin, Olea Europaea (Olive) Fruit Oil, Butyrospermum Parkii (Shea) Butter, Ceramide NP
160 g
Returns & Refunds Policy
All sales are FINAL. For health and hygiene reasons, we do not accept returns and do not offer refunds.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Include:
-your order number
-photos of the product and packaging
If confirmed, we’ll provide a replacement.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods or promotions, processing may take longer.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout. Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery times may vary due to carrier delays, weather, customs, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (when available). Tracking may take 24–48 hours to update after the label is created.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We aren’t responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, you may be responsible for reshipping costs.
Lost, Stolen, or Delayed Packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. If your package is delayed, missing, or shows delivery issues, contact us and we’ll help you file a carrier claim when applicable.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery with your order number and clear photos of the item(s) and packaging so we can assist with a replacement or resolution.
International Shipping (If Applicable)
International orders may be subject to duties, taxes, and customs fees, which are the customer’s responsibility. Delivery times vary by destination and customs processing.
Returns to Sender
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal, we can reship it (reshipping fees may apply) or issue a refund minus shipping once received and inspected.
Contact
Questions about shipping? Email us at support@hegglobal.ca with your order number.
