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Science-backed / Clinically Tested
A 4-step routine designed for acne-prone, oily, and sensitive-feeling skin to help cleanse thoroughly, balance oil-moisture, support pore/sebum and texture care, and finish with lightweight hydration. Includes a dense bubble foam cleanser, a refreshing pH-balanced toner, a non-sticky purifying serum, and a fast-absorbing moisturizer.
Why you’ll love it
•Cleanses impurities and excess sebum with a rich, dense foam that feels fresh, not stripped
•Balances oil and moisture with lightweight, refreshing layers that stay non-sticky
•Supports pore, sebum, and texture care for a smoother-looking finish
•Comfortable hydration and barrier support throughout the routine
•Designed to layer easily and wear comfortably, even under makeup
Skin types/concerns
Skin types: Acne-prone; oily; sensitive; dehydrated
•Excess oil/sebum
•Acne-prone routines
•Sensitive-feeling skin
•Visible pores and sebum concerns
•Oily skin that still feels tight
•Dead skin/buildup (texture care)
Texture/finish
•Dense, cushiony foam cleanser texture
•Light, refreshing toner feel with a non-sticky finish
•Refreshing, non-sticky serum designed to layer easily with a lightweight finish
•Light, refreshing moisturizer feel with a fast-absorbing finish and no greasy shine
What’s inside (4-step set)
1) AV Free Purifying Foam Cleanser
•Type: Slightly acidic, dense bubble foam cleanser designed for acne-prone, oily, and sensitive skin
•Best for: Removing impurities and excess sebum while supporting moisture and barrier comfort during cleansing
•Key highlights: Rich foam cleans thoroughly while helping skin feel fresh, not stripped; supports dead skin buildup care for a smoother feel
•Key ingredients: AF-T™ (Sophora Angustifolia Root Extract + Houttuynia Cordata Extract + Zinc PCA + Panthenol); BHA + White Willow Bark Extract (natural BHA); Tea Tree Leaf Extract; Ceramide + Panthenol
•How to use: Pump 1–2 times, lather with water, massage gently, then rinse with lukewarm water
2) AV Free Purifying Toner
•Type: Lightweight, hypoallergenic toner designed to balance oil + moisture for acne-prone skin
•Best for: Oil-moisture balance, dead skin + sebum care, smoother-looking texture
•Key highlights: Slightly acidic, pH-balanced feel with a refreshing, non-sticky finish
•Key ingredients: AF-T™; PHA (Gluconolactone); Anti Sebum P (patented)
•How to use: After cleansing, apply and pat to absorb; Tip: Soak a cotton pad and sweep along skin texture for a gentle wipe step
3) AV Free Purifying Serum
•Type: Refreshing, non-sticky purifying serum with double-layer liposome tech
•Best for: Pore + sebum concerns, uneven texture, calmer-looking skin with comfortable hydration
•Key highlights: Designed to layer easily with a lightweight finish while supporting balanced-looking skin
•Key ingredients: AF-T™; Anti Sebum P (patented); Pyridoxine (Vitamin B6 derivative); Ceramide
•How to use: Apply a few drops (forehead → nose → cheeks) and pat to absorb; Tip: Add 1–2 drops into a toner pad or sheet mask for extra-calming care
4) AV Free Purifying Moisturizer
•Type: Light, refreshing moisturizer for acne-prone skin that needs real hydration
•Best for: Lightweight hydration without greasy shine, oil-moisture balance, texture and makeup-prep needs
•Key highlights: Helps keep skin looking smooth and comfortable, even under makeup; designed for lightweight moisture without greasy shine
•Key ingredients: AF-T™; 10 types of Hyaluronic Acid; Panthenol + Ceramide; BHA
•How to use: Apply an appropriate amount and smooth along skin texture
Routine Order
AV Free Purifying Foam Cleanser → AV Free Purifying Toner → AV Free Purifying Serum → AV Free Purifying Moisturizer
AV Free Purifying Foam Cleanser - Water, Potassium Cocoyl Glutamate, Butylene Glycol, Coco-Glucoside, Glycerin, 1,2-Hexanediol, Decyl Glucoside, Sodium Cocoyl Glutamate, Salicylic Acid, Salix Alba (Willow) Bark Extract, Allantoin, Betaine, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Ethylhexylglycerin, Dipropylene Glycol, Houttuynia Cordata Extract, Hydrogenated Lecithin, Zinc PCA, Panthenol, Cetearyl Olivate, Sorbitan Oleate, Sophora Angustifolia Root Extract, Cetearyl Alcohol, Ceramide NP, AV Free Purifying Toner - Water, Butylene Glycol, 1,2-Hexanediol, Glycerin, Panthenol, Propanediol, Polyglyceryl-10 Laurate, Ethylhexylglycerin, Dipropylene Glycol, Houttuynia Cordata Extract, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Xanthan Gum, Centella Asiatica Extract, Gluconolactone, Hydrogenated Lecithin, Zinc PCA, Cetearyl Olivate, Sorbitan Oleate, Sophora Angustifolia Root Extract, Cetearyl Alcohol, Ceramide NP, Pueraria Lobata Root Extract, Pinus Palustris Leaf Extract, Ulmus Davidiana Root Extract, Oenothera Biennis (Evening Primrose) Flower Extract, AV Free Purifying Serum - Water, Hydroxyethyl Urea, 1,2-Hexanediol, PEG/PPG-17/6 Copolymer, Butylene Glycol, Glycerin, Pyridoxine Cyclic Phosphate, Hydroxypropyl Methylcellulose, Carbomer, Arginine, Panthenol, Allantoin, Dipotassium Glycyrrhizate, Dipropylene Glycol, Houttuynia Cordata Extract, Hydrogenated Lecithin, Zinc PCA, Pueraria Lobata Root Extract, Pinus Palustris Leaf Extract, Ulmus Davidiana Root Extract, Oenothera Biennis (Evening Primrose) Flower Extract, Cetearyl Olivate, Sorbitan Oleate, Sophora Angustifolia Root Extract, Cetearyl Alcohol, Ceramide NP, AV Free Purifying Moisturizer - Water, Caprylic/Capric Triglyceride, Dipropylene Glycol, Butylene Glycol, Polyglycerin-3, Cyclohexasiloxane, Simethicone, PEG/PPG-17/6 Copolymer, Cetearyl Alcohol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Polysorbate 60, Hydroxyacetophenone, Tromethamine, Sorbitan Stearate, Caprylyl Glycol, Sodium Polyacrylate, Allantoin, Zinc PCA, Citric Acid, Disodium EDTA, Houttuynia Cordata Extract, 1,2-Hexanediol, Hydrogenated Lecithin, Sodium Hyaluronate, Salicylic Acid, Panthenol, Cetearyl Olivate, Sophora Angustifolia Root Extract, Sorbitan Oleate, Ceramide NP, Dipotassium Glycyrrhizate, Sodium Hyaluronate Crosspolymer, Potassium Hyaluronate, Hydroxypropyltrimonium Hyaluronate, Hydrolyzed Hyaluronic Acid, Hyaluronic Acid, Pentylene Glycol, Sodium Acetylated Hyaluronate
Returns & Refunds Policy
All sales are FINAL. For health and hygiene reasons, we do not accept returns and do not offer refunds.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Include:
-your order number
-photos of the product and packaging
If confirmed, we’ll provide a replacement.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods or promotions, processing may take longer.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout. Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery times may vary due to carrier delays, weather, customs, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (when available). Tracking may take 24–48 hours to update after the label is created.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We aren’t responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, you may be responsible for reshipping costs.
Lost, Stolen, or Delayed Packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. If your package is delayed, missing, or shows delivery issues, contact us and we’ll help you file a carrier claim when applicable.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery with your order number and clear photos of the item(s) and packaging so we can assist with a replacement or resolution.
International Shipping (If Applicable)
International orders may be subject to duties, taxes, and customs fees, which are the customer’s responsibility. Delivery times vary by destination and customs processing.
Returns to Sender
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal, we can reship it (reshipping fees may apply) or issue a refund minus shipping once received and inspected.
Contact
Questions about shipping? Email us at support@hegglobal.ca with your order number.
