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Science-backed / Clinically Tested
DR. SOLUTION CICAMING CLEANSING MILK is a mild, low-pH milk cleanser with a creamy texture that glides on skin to remove makeup and impurities. Made to moisturize sensitive skin comfortably and leave skin feeling supple without a taut feeling.
Why you’ll love it
•Creamy formula removes makeup and impurities with minimum irritation
•BHA helps remove excess oil and dead skin cells to support a softer skin texture
•Active Calming Complex + soothing/hydrating ingredients help minimize irritation and deeply hydrate
•Replenishes moisture so skin doesn’t feel tight after cleansing
Skin types/concerns
Skin types: Sensitive skin
•Makeup and impurities removal
•Excess oil
•Dead skin cells buildup
•Tight/taut after-feel
•Barrier support
Texture/finish
•Creamy milk cleanser texture
•Glides on skin during cleansing
•Leaves skin feeling supple without a taut feeling
Key Ingredients
•Active Calming Complex (TECA: Asiaticoside, Asiatic Acid, Madecassic Acid + Madecassoside + Allantoin): anti-inflammatory support; regenerative support; cica core active ingredients
•Centella asiatica leaf water + Centella asiatica extract: quickly soothes sensitive skin; strengthens barrier
•Belamcanda Chinensis Root Extract + Chlorella vulgaris extract: anti-inflammatory support; soothing; moisturizing
•BHA: anti-inflammatory support; antioxidant; moisturizing
How to Use
Squeeze a small amount onto a wet hand and gently massage onto the face to melt away impurities and makeup. Rinse thoroughly with lukewarm water.
Using cotton pad: Gently remove cream with cotton pad
Finish off using a second cleanser as needed.
Use lip and eye remover before using the cleanser if you are wearing heavy makeup.
Routine Order
Cleansing Milk → Second Cleanser (as needed)
Water, Isopropyl Myristate, Caprylic/Capric Triglyceride, Glycerin, Triethylhexanoin, Butylene Glycol, Beeswax, Polysorbate 20, Glyceryl Stearate, C15-19 Alkane, Microcrystalline Wax, Betaine, Cetearyl Alcohol, Sorbitan Stearate, Stearic Acid, Olive Oil PEG-7 Esters, Dipropylene Glycol, PEG-100 Stearate, Hydroxyacetophenone, Macadamia Seed Oil, Isopropyl Palmitate, Caprylyl Glycol, Sodium Citrate, Allantoin, Arginine, Carbomer, Ethylhexylglycerin, Centella Asiatica Extract, Disodium EDTA, Tocopheryl Acetate, Salicylic Acid, Argania Spinosa Kernel Oil, Centella Asiatica Leaf Water, Cetyl Ethylhexanoate, Hydrogenated Lecithin, 1,2-Hexanediol, Dipotassium Glycyrrhizate, Polyglyceryl-10 Myristate, Glycine Soja (Soybean) Sterols, Pentylene Glycol, Poloxamer 407, Chlorella Vulgaris Extract, Madecassic Acid, Asiaticoside, Asiatic Acid, Camellia Sinensis Leaf Extract, Madecassoside, Belamcanda Chinensis Root Extract, Glycyrrhiza Glabra (Licorice) Root Extract
200 ml
Returns & Refunds Policy
All sales are FINAL. For health and hygiene reasons, we do not accept returns and do not offer refunds.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Include:
-your order number
-photos of the product and packaging
If confirmed, we’ll provide a replacement.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods or promotions, processing may take longer.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout. Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery times may vary due to carrier delays, weather, customs, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (when available). Tracking may take 24–48 hours to update after the label is created.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We aren’t responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, you may be responsible for reshipping costs.
Lost, Stolen, or Delayed Packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. If your package is delayed, missing, or shows delivery issues, contact us and we’ll help you file a carrier claim when applicable.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery with your order number and clear photos of the item(s) and packaging so we can assist with a replacement or resolution.
International Shipping (If Applicable)
International orders may be subject to duties, taxes, and customs fees, which are the customer’s responsibility. Delivery times vary by destination and customs processing.
Returns to Sender
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal, we can reship it (reshipping fees may apply) or issue a refund minus shipping once received and inspected.
Contact
Questions about shipping? Email us at support@hegglobal.ca with your order number.
