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Science-backed / Clinically Tested
AV Free Purifying Foam Cleanser is a slightly acidic, dense bubble foam cleanser designed for acne-prone, oily, and sensitive skin. It cleans thoroughly while helping skin feel fresh, not stripped. Made to support moisture and barrier comfort during cleansing.
Why you’ll love it
•Removes impurities + excess sebum with a rich foam
•Helps care for dead skin buildup for a smoother feel
•Supports moisture + barrier comfort during cleansing
•Designed for sensitive, acne-prone routines
Skin types/concerns
Skin types: Acne-prone, oily, and sensitive skin
•Excess oil/sebum
•Acne-prone or sensitive-feeling skin
Texture/finish
•Dense, cushiony foam
Key Ingredients
•AF-T™ (Sophora Angustifolia Root Extract + Houttuynia Cordata Extract + Zinc PCA + Panthenol): soothing + moisturizing + barrier support
•BHA + White Willow Bark Extract (natural BHA): dead skin and sebum care
•Tea Tree Leaf Extract: purifying support
•Ceramide + Panthenol: barrier-support moisture
How to Use
Pump 1–2 times, lather with water, massage gently, then rinse with lukewarm water.
Routine Order
AV Free Purifying Foam Cleanser → AV Free Purifying Toner → AV Free Purifying Serum → AV Free Purifying Moisturizer
Water, Potassium Cocoyl Glutamate, Butylene Glycol, Coco-Glucoside, Glycerin, 1,2-Hexanediol, Decyl Glucoside, Sodium Cocoyl Glutamate, Salicylic Acid, Salix Alba (Willow) Bark Extract, Allantoin, Betaine, Melaleuca Alternifolia (Tea Tree) Leaf Oil, Ethylhexylglycerin, Dipropylene Glycol, Houttuynia Cordata Extract, Hydrogenated Lecithin, Zinc PCA, Panthenol, Cetearyl Olivate, Sorbitan Oleate, Sophora Angustifolia Root Extract, Cetearyl Alcohol, Ceramide NP
180 ml
Returns & Refunds Policy
All sales are FINAL. For health and hygiene reasons, we do not accept returns and do not offer refunds.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery. Include:
-your order number
-photos of the product and packaging
If confirmed, we’ll provide a replacement.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods or promotions, processing may take longer.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout. Estimated delivery times are provided at checkout and begin once your order has shipped. Delivery times may vary due to carrier delays, weather, customs, or other factors outside our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information (when available). Tracking may take 24–48 hours to update after the label is created.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate at checkout. We aren’t responsible for orders shipped to an incorrect address provided by the customer. If an order is returned to us due to an incorrect or undeliverable address, you may be responsible for reshipping costs.
Lost, Stolen, or Delayed Packages
Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages. If your package is delayed, missing, or shows delivery issues, contact us and we’ll help you file a carrier claim when applicable.
Damaged Packages
If your order arrives damaged, contact us within 48 hours of delivery with your order number and clear photos of the item(s) and packaging so we can assist with a replacement or resolution.
International Shipping (If Applicable)
International orders may be subject to duties, taxes, and customs fees, which are the customer’s responsibility. Delivery times vary by destination and customs processing.
Returns to Sender
If a package is returned to us due to an incorrect address, failed delivery attempt, or refusal, we can reship it (reshipping fees may apply) or issue a refund minus shipping once received and inspected.
Contact
Questions about shipping? Email us at support@hegglobal.ca with your order number.
